Frequently Asked Questions

About the whale

Where is The Whale located?

You will find The Whale in Andenes, in the Vesterålen archipelago north of Lofoten, in Northern Norway.

What is The Whale?

The Whale is a new knowledge and experience centre about whales, the ocean and our relationship with whales. Through science, art, storytelling, sound and architecture, The Whale offers insight into whales and their natural environment in a new way.

3. When does The Whale open?

The Whale is scheduled to open on 3 June 2027.

Is The Whale suitable for children and families?

Yes, The Whale is suitable for children, families and visitors of all ages.

Can I combine a visit to The Whale with a whale watching safari?

Yes, Andenes is one of the best places in the world for whale watching, and visits can easily be combined.

Is The Whale open year-round?

Yes, The Whale is open year-round, but please note that opening hours vary from season to season.

In which languages are the exhibitions available?

The exhibitions are in Norwegian and English. Free audio guides are available in several languages.

Can I visit The Whale on my own, or do I need a guided tour?

You can visit on your own. Guided tours are also available at certain times.

Is the building accessible for wheelchairs and prams?

Yes, the building is fully accessible for wheelchairs and prams.

Is there a restaurant on site?

Yes, The Whale has a restaurant offering food and drinks.

Are toilets and lockers available?

Yes, toilet facilities are available. Lockers for coats and bags are also provided.

How can I reach The Whale without a car?

You can reach Andenes by public transport, including bus, ferry and flights.

TicketS

How long is my ticket valid?

Tickets are valid for the selected date and time, with time slots during peak season.

How much time should I allow for my visit?

We recommend allowing between 90 minutes and 2 hours for your visit.

Do I need to buy tickets in advance?

We recommend buying tickets in advance.

Can I change or cancel my ticket?

Yes, but please see the ticket terms and conditions for changes or cancellations.

What is included in the ticket?

The ticket includes access to the exhibitions, a free audio guide and access to the restaurant.

Is parking available at The Whale?

Parking is available nearby in Andenes.

Are entry times timed?

Yes, tickets are sold with time slots, especially during the peak season. Available time slots are clearly shown during the booking process.

Can I buy tickets on arrival?

Tickets are available on arrival subject to availability.

What happens if I arrive late?

Please check the ticket terms and conditions. If you are running late, please contact The Whale.

Are family tickets or corporate options available?

Yes, family tickets and corporate options are available.

Can I purchase gift vouchers?

Yes, gift vouchers are available.

12. Can I pay with an international debit or credit card?

Yes, we accept international debit and credit cards.